Not awarding to me my wins

I have written & complained before that I'm often not awarded wins that I have won fair & square & that my tickets dissappear as well. I've won PLENTY of treasure chests that never were credited to me. Just to be sure I (for a while) each time I would win one...would log my win...just to see. It's a regular occurrance...me not being awarded treasure chests that I've won. But...TODAY was the last straw. I won FIRST place because I purchased the 5,000 point joker to help me win. My 5,000 points (spent to by a joker daub) was taken & I hit a Bingo for first place. And it was checked off as a winner. But after the game ended...I was given ZERO points! So now I've lost the 5,000 AND ALL first place points!
I just can't do this game any longer. There is so much competition going on out there. I don't need this. There's going to be something better than this. No customer service is ever available. And no where on their site is there even a to even a place to complain. If there is a technical problem...we are at the mercy of a few poorly done 'fake' Troubleshooting Questions. I'm over this game. I don't cheat them. If they wish to remain popular...then they need to STOP cheating me and all the other players.